What CHATBOTS Can NOT Do (November 2023)
- Understand complex emotions: Chatbots are not capable of understanding complex emotions such as sarcasm, irony, or humor.
- Deviate from programmed responses: Chatbots are programmed to respond to specific queries in a specific way. They cannot deviate from their programming to provide a different response.
- Provide human-like conversation: While chatbots can simulate human conversation to some extent, they are not capable of providing the same level of conversation as a human.
- Handle complex tasks: Chatbots are not capable of handling complex tasks that require human intervention.
- Interpret unstructured data: Chatbots are not capable of interpreting unstructured data such as images or videos.
- Provide physical assistance: Chatbots are not capable of providing physical assistance to humans.
- Replace human interaction entirely: Chatbots can only supplement human interaction.
- Make moral judgments: Chatbots are not capable of making moral judgments or decisions.
- Provide an easy exit option: Chatbots are not always capable of providing an easy exit option for users.
- Run adequate tests before launching: Chatbots require extensive testing before they can be launched. Failure to test chatbots adequately can lead to poor performance and user dissatisfaction.
Source:
(1) What Chatbots Cannot Do – PC Guide. https://www.pcguide.com/apps/what-chatbots-cannot-do/
(2)https://bing.com/search?q=what+can+chatbots+not+do
(3) What Chatbots Can Do, and Cannot Do | Emerj Artificial Intelligence …. https://emerj.com/ai-podcast-interviews/what-chatbots-can-do-and-cannot-do/
(4) The Limitations of Chatbots: What You Need to Know? – REVE Chat. https://www.revechat.com/blog/limitations-of-chatbot/
(5) ‘Sorry, I don’t understand that’ – the trouble with chatbots and how to …. https://theconversation.com/sorry-i-dont-understand-that-the-trouble-with-chatbots-and-how-to-use-them-better-171665