Chatbots are computer programs that simulate human conversation, and they can be used for a wide range of purposes. Here are some examples of what chatbots can do:
1. Customer service: Chatbots provide 24/7 customer support, handle customer queries, and offer personalized recommendations.
Lyro is a chatbot that enhances customer experience by providing personalized recommendations and solutions to customer problems.
Kuki is an AI chatbot that can have everyday conversations with users.
Meena is an open-domain chatbot developed by Google that can engage in free-flowing conversations with users.
2. Sales: Chatbots help businesses generate leads, qualify prospects, and close deals.
BlenderBot is a Facebook chatbot that can search the web and provide product recommendations.
3. Marketing: Chatbots create engaging marketing campaigns, provide product recommendations, and gather customer feedback.
Rose AI is an AI-powered software that can find, organize, and visualize data.
4. E-commerce: Chatbots help customers find products, place orders, and track shipments.
Domino’s Messenger bot is a chatbot that allows customers to order meals and track shipments.
5. Education: Chatbots provide personalized learning experiences, answer student questions, and grade assignments.
Replika is an AI friend that understands the context of messages and provides personalized learning experiences.
6. Healthcare: Chatbots help patients schedule appointments, provide medical advice, and monitor symptoms.
Vivibot is a chatbot that helps cancer patients with their mindset.
7. Finance: Chatbots help customers manage their finances, provide investment advice, and assist with tax preparation.
Erica chatbot by Bank of America helps customers with balance inquiries, bill payments, funds transfers, information about credit scores and spending trends.
8. Entertainment: Chatbots can play games, tell jokes, and provide movie recommendations.
Eviebot is an artificial intelligence companion with emotional understanding that can play games and tell jokes.
Source:
(1) 26 Best Real Life Chatbot Examples [Well-Known Brands] – Tidio.
(2) What Is A Chatbot? Everything You Need To Know – Forbes. https://www.forbes.com/advisor/business/software/what-is-a-chatbot/
(3) 14 Real Life Chatbot Examples to Implement your Bot Strategy. https://www.revechat.com/blog/chatbot-examples/
(4) The 12 Best Chatbot Examples for Businesses – Hootsuite. https://blog.hootsuite.com/chatbot-examples/
(5) Chatbots for Financial Services: Benefits, Examples, and Trends – REVE Chat. https://www.revechat.com/blog/chatbots-for-financial-services/